Terms and conditions

These terms govern the use of auto-garaj — car listings, RCA insurance, workshop bookings, parts and the digital garage. By ticking the consent box when you register or when you list a workshop, you confirm that you have read and accept them.

1. Who we are

The platform is operated by [to be completed: legal name, tax number, trade register number, registered office]. You can write to us at [to be completed: contact e-mail address].

2. What the platform is, and what it is not

We are an intermediary. We connect drivers with sellers, workshops, parts suppliers and insurers. We do not sell the cars in the listings, we do not repair cars ourselves and we are not an insurer: the contract for the service itself is between you and the partner you choose.

3. Your account

An account is needed for the garage, listings, bookings and orders. The details you enter must be true and up to date, and your password is your responsibility — tell us at once if you suspect somebody else has used your account. We may suspend an account used for fraud, false listings or abuse of other users.

4. Listings

You may publish listings for vehicles you own or are entitled to sell. The description, photos, mileage and condition must match reality. We remove misleading, duplicate or unlawful listings and may restrict the account behind them. Price, negotiation and handover remain between seller and buyer.

5. Partner workshops

A workshop appears on the platform only after we have checked its RAR authorisation and company details. A booking made here is a request the workshop confirms; carrying out the work, the final price and the warranty on the work are the workshop's, under the law and its own conditions.

6. RCA and other insurance

Quotes are calculated from the details you enter and may be updated by the insurer before the policy is issued. The policy is a contract between you and the insurer you choose; we pass on the application and keep the documents in your account, together with the expiry date, so we can warn you in time.

7. Parts

Part compatibility is proposed from the VIN and the data in your garage. It is a recommendation, not a guarantee: check the reference with the supplier or the workshop before fitting. Delivery, warranty and returns belong to the supplier.

8. Payments, instalments and refunds

Online payments are processed by our payment provider; we do not store your card details. Where a payment is split into instalments, the terms of the plan are shown before you confirm. Refunds go back to the same payment instrument, under the terms of the service paid for.

9. Bonuses and referrals

Bonus points and referral discounts are not money and cannot be withdrawn in cash. They may be cancelled if they were obtained through false accounts or by working around the rules of the programme.

10. Your content

The text and photos you upload remain yours. You give us the right to show them on the platform and on the pages that promote it, for as long as the listing or profile is public.

11. Liability

We do everything on our side to keep the platform working properly, but we are not liable for disagreements between users and partners, for the quality of work carried out by third parties, or for indirect losses. Nothing in this paragraph limits the rights the law gives consumers.

12. Complaints and disputes

Write to us first — most problems are settled directly. If we cannot find a solution, you may turn to the Romanian consumer protection authority (ANPC) or to the competent Romanian courts. Romanian law applies.

13. Changes

We may update these terms. The version in force is always the one published on this page, with the date of the last change shown below it; if a change is significant, we will tell you in your account.